The story of Sumitomo (S.H.I.) Construction Machinery Co. Ltd. (SCM) business can be traced back to 1968 when a technology alliance was formed with the US construction machinery manufacturer, Link-Belt. Since then, we have been developing both the business of hydraulic excavators and the business of road machinery, and are proud of supplying our customers in the world with our cutting-edge-products.
Our products includes not only standard units but also customized units such as metal scrap handling machinery and forestry one. Our hybrid excavators have been highly valued by the customers not only in terms of its fuel efficiency, but also its good operating performance compatible to the standard hydraulic excavators. Moreover, our field-view monitor (FVM) as a world first monitor that makes operators in a cabin view 270 degree wide-range of the excavators behind from the sky. The second-generation FVM2 has further advanced this technological breakthrough.
As for the road machinery business, our unique J-Paver product that has SCM's hallmark extendable its screed that reaches a length of 7.5m has received overwhelming support from customers.
When it comes to service, our goal is to provide the highest level of support to our customers. In order to achieve this, we have established a wide service network that reaches customers both domestically and internationally. We aim to continue improving our customer satisfaction levels every day and have launched various activities, such as the “Global Service Skills Contest” to emphasize this important area.
In terms of our environmental and corporate social responsibility activities, as a member of the Sumitomo Heavy Industries Group, we interlink our business activities with our CSR activities, and contribute towards the realization of a sustainable society.
In product development, SCM has launched eco-products, cutting-edge hybrid excavators, and ICT-equipped construction machinery. In the manufacturing area, we have focused on efforts relating to the significant reduction of CO2 emissions at our plants, as well as the overall decrease in the volume of waste. Finally, in sales, we have made progress in our Eco-Shop activities.
Sumitomo (S.H.I) Construction Machinery aims to not only achieve the highest levels of customer satisfaction, but also be a company that is making a broader contribution to society through the construction machinery business. We sincerely look forward to your continued support of Sumitomo's construction machinery business in the future.